No, the booking transaction must be kept on the GetMyBoat platform.
Attempts to go off the platform by either party may result in a temporary or permanent account suspension. That includes offers to pay for the booking in cash or only paying a portion of the booking through GetMyBoat with the remaining to be paid directly to an owner.
When customers and owners go off our platform for payment GetMyBoat is not able to provide identity verification and additional security measures, refunds, fraud prevention, and customer service assistance. Customers assume all risk by bypassing GetMyBoat's payment system.
By using the GetMyBoat platform, you benefit from these added protections. If a customer pays an owner directly for any part of the booking, GetMyBoat has no recourse to help with a potential refund.
If an owner has asked you to "go offline," or to take payment and/or your conversation off GetMyBoat's platform, please contact us at email@example.com.
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