Credit cards can be declined for a number of reasons and GetMyBoat is not always provided the reason a card was declined. If your card is declined or you cannot complete payment through the platform, you may want to check the following:
- Are your credit card number and billing address correctly entered?
- Is the name on your card entered as it appears on your billing statements?
- Are there sufficient funds or credit available on your card?
- Is your credit card expired?
If you've verified these things and the card is still being declined, our next recommendation is that you call your credit card company or financial institution. Inform them of the amount of the transaction and that you are trying to book a reservation through GetMyBoat. Most of the time, your bank or credit card company will be blocking the transaction for your own security. Once they confirm you're good to go, you should be able to complete your booking.
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