Our goal is to provide our community with as much guidance as possible going forward, while also following the advice of the advisories from the Centers for Disease Control (CDC) and the World Health Organization (WHO). We are doing our very best to stay on top of their safety measures and travel requirements, both domestically and internationally.
We ask that you do the same, and always follow the guidance of your federal, state, and local public health officials to stay safe and healthy.
On March 11, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. In response, we took immediate action to help protect our community and provide peace of mind to both our owners and our renters. We did this by working with them to reschedule reservations, and many provided refunds when possible.
COVID-19 continues to require everyone's attention, and we recognize the impact this has had on everyone. We remain committed to great customer service and providing world-class customer experiences overall.
We have asked all boat owners and operators to consider COVID-19 within their respective cancellation policies. If you need to cancel your reservation, you will have to adhere to the cancellation policy of the boat owner or captain.
Before booking your reservation we also suggest that you ask the owner what their COVID-19 cancellation policy is, and understand how restrictions could affect your travel plans.
Please note that Getmyboat's service fees are always non-refundable.