Incidentals are when the renter or guests onboard do something that incurs an additional expense. This is very uncommon, but could include things such as minor damage or cleaning fees.
In order to protect boat owners against incidentals, we have a protection in place called a security allowance. When you receive an offer on Getmyboat you may see an included amount at the bottom of the pricing section for this security allowance (i.e. $xxx.xx damage & incidentals). It's always important to review this amount before you confirm your booking.
How it works:
The security allowance is never charged as part of the booking payment, and does not act as an upfront 'fee' or 'deposit'. It's only activated if the boat owner makes a valid claim within 48hrs of the trip completion date.
If the boat owner does submit a claim for any incidentals, we are authorized to charge your credit card up to the amount of their listed security allowance. We will send you an email notification to let you know that a claim has been opened.
Any disputes regarding the claim should first be handled between you and the owner. If the dispute is not resolved then Getmyboat will assess evidence submitted by both parties, and will issue a payout to the owner or refund your credit card depending on the conclusion.