We know that sharing a phone number seems like the quickest way to contact the boat owner, however this can often put you at risk of fraud, no-shows, failure to refund or pay, additional fees, and is against our Terms of Use. To help prevent this, our messaging system automatically filters out contact information, including email and phone numbers, to help keep you safe.
Here are some of the ways we help protect you on Getmyboat:
- We vet all of our owners, so you can book with confidence
- We send notifications for each step or important action by any party
- We check in with you to ensure your trip went as expected
- We offer secure refunds via credit card if a refund is necessary
- We provide real human 24/7 customer support for your convenience
Getmyboat has built-in instant messaging on both desktop and mobile that allows you to easily communicate with boat owners once you have submitted an inquiry. You can message for more details about the trip, ask about sightseeing options, clarify pricing, and more!
Contact details are provided for each party after a booking is confirmed via payment.