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Specific questions and common FAQs for potential and current renters
Common Renter FAQ's
How does GetMyBoat work for renters?
How do I communicate through GetMyBoat?
Why should I pay through GetMyBoat
Can I make changes to my confirmed booking?
Can I make changes to a pending booking inquiry or request?
What happens if my inquiry is declined?
Payments & Refunds
What is the service fee and what does it cover?
What happens when I accept an offer?
How does tipping work?
Why is my credit card getting declined?
Can I pay for my booking outside of GetMyBoat?
What type of payment does GetMyBoat accept?
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What should I do if an owner needs to cancel my booking?
How do I cancel a confirmed booking?
What is GetMyBoat's cancellation policy?
Important Pre-Departure Info
Start here: Important information for your trip
What to expect onboard a captained charter
Tips for a great bareboat charter experience
What to pack for a day out on the water
Basic boating safety tips
The owner has filed a claim for the security allowance. What is this?