We take the safety of our customers extremely seriously. If you had an negative trip experience for any reason with one of our boat owners please reach out immediately to let us know. Our team will do the best to help resolve the situation, and make things right for both you and your guests. You can either call us directly or email support@getmyboat.com
All watercraft operators on Getmyboat are responsible for knowing and obeying the rules and regulations that apply in the local areas and waterways they use. Boat operators are also responsible for the safety and compliance of their passengers, the vessel, themselves, and fellow boaters. They should always provide a safe, inclusive, and fun experience for everyone onboard.